• Only Muslims are allowed to enter the holy cities of Mecca and Medina.
• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Couples wishing to share a room must provide proof of marriage.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.
• A car is not required for transportation to and from this property.
• Set meals are served in guestrooms only (no menus or public dining).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.
• The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
• Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for self-serve breakfast: SAR 50 for adults and SAR 25 for children (approximately)
• Airport shuttle fee: SAR 300 per person (one-way)
• Self parking fee: SAR 150 per day
• Valet parking fee: SAR 150 per day (in/out privileges)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out fee: 50 percent of room rate (subject to availability)
• Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.